Here in the United States, major aviation accident victims and their families receive support and information from the NTSB and other agencies under the Aviation Disaster Family Assistance Act of 1996.
Since the law was enacted, several other countries passed similar legislation, but no worldwide guiding policy existed for implementing support for those impacted by large-scale aviation accidents. This took an important turn last week when the governing Council of the International Civil Aviation Organization, the aviation body of the United Nations, unanimously approved a policy document calling on its 191 member states to reaffirm their commitment to support aviation accident victims and their families (http://www.icao.int/Newsroom/Pages/ICAO-policy-document-puts-renewed-focus-on-care-of-aircraft-accident-victims-and-family-members.aspx).
I am particularly pleased with the ICAO announcement and recognize the leadership and hard work that enabled this important step to be taken. The NTSB, working with other international governmental and non-governmental interests, played an important role in the development of the policy and the revision of the supporting guidance document. Our Transportation Disaster Assistance program staff provided consultation during the process and continues to respond to requests from other countries about implementing and managing an effective family assistance program.
Thankfully, major aviation accidents are rare, but, when they do happen, victims and their families needs should be addressed in a compassionate manner – the new policy and guidance go a long way towards making that happen.